Update time: August 25, 2022
Effective time: August 25, 2022
[Introduction]
You are welcome to use the "[GoDecibel]" products (hereinafter referred to as "the software" or "we") and services developed and operated by [STARXALLICANCE Technology Co., LTD]! We are well aware of the importance of personal information to you, and your trust is very important to us. We will strictly abide by laws and regulations and take corresponding security protection measures, and are committed to keeping your personal information safe and controllable. We also attach great importance to the safety and security of users. Privacy and Personal Information Protection. When you use our products and/or services, we will only collect and use user information in a legal way (in accordance with the "Internet Information Service Management Measures" and other laws and regulations on data protection). Based on this, we have formulated this "this software privacy policy" (hereinafter referred to as "this policy"/"this privacy policy") to help you fully understand how we collect, use and share when you use our products and services , transfer, store, protect your personal information and how you can manage your personal information, and the ways we provide you to access, update, delete and protect this information so that you can better make appropriate choices.
Before you start to use our products and services, please be sure to read and understand this policy carefully. In particular, you should focus on reading our bold/bold underlined marks to ensure that you fully understand and agree to use it. We try our best to explain the professional terms involved in this policy in a concise and popular way for your understanding. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the contact information at the end of this policy.
Your consent to the privacy policy means that you have understood the functions provided by the app and the necessary personal information required for the operation of the functions, and have given the corresponding authorization to collect and use it, but it does not mean that you have separately agreed to enable additional functions and process non-essential personal information. For enabling additional functions, processing non-essential personal information and processing sensitive personal information, we will separately seek your consent based on your actual usage.
[important hint]
In order to collect your information under these guidelines, or provide you with services, optimize our services, and protect your account security, we will need to ask you for relevant permissions; sensitive permissions such as location, photo albums, etc. will not be defaulted to On, we will call or use within the scope of your consent only after your express consent.
It should be noted that the fact that we have obtained a specific sensitive permission does not mean that we will necessarily collect your relevant information; even if we have obtained sensitive permissions, it will only be within the necessary scope and during your use of related services or functions. Information about you is collected in accordance with these guidelines.
[Private principle]
We very much respect and protect the personal privacy of all users who use the service. In order to provide you with better services, this application will use and disclose your personal information in accordance with the provisions of this Privacy Policy. However, this application will treat this information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, this application will not disclose or provide this information to third parties without your prior permission. This application will update this privacy policy from time to time. When you agree to the application service agreement, you are deemed to have agreed to the entire content of this privacy policy. This privacy policy is an integral part of this application service use agreement.
This "Privacy Policy" mainly consists of the following contents:
1. Scope of application
2. How we collect and use your personal information
3. How do we share, transfer and publicly disclose your personal information
4. Information about third-party SDKs
5. Permissions that may need to be enabled
6. How we store and protect your information
7. Your rights
8. Use of Cookies
9. Protection of minors
10. How to update this policy
11. Contact us
Statement and Summary Regarding Other Possible Situations
1. If we indirectly obtain your information from a third party, we will clearly request the third party in writing to collect your information after obtaining your consent in accordance with the law before collecting it, and inform you of the content of the shared information, and it involves sensitive information. Before the information is provided to us for use, it needs to be clearly confirmed by you, and the third party is required to make a commitment to the legality and compliance of the source of personal information. If the third party violates the law, we will clearly require the other party to bear the corresponding legal responsibility; At the same time, we will carry out security protection for personal information (including classification and classification of sensitive information, access control for the use of sensitive information, encrypted storage of sensitive information, etc.). We will protect the personal information obtained indirectly by using no less than the same protection measures and measures as we use for the personal information of our own users.
2. Statement of third-party responsibility: [Third-party service] Please note that your counterparty to the transaction, the third-party website operator you visit, the third-party you access through us (such as the third-party that provides services in this software) ) may have their own privacy policies; when you view web pages created by third parties or use applications developed by third parties, those third parties may place their own cookies or pixel tags that are not subject to our control, and their use is not governed by this Policy. We will make commercially reasonable efforts to require these subjects to take protective measures for your personal information, but we cannot guarantee that these subjects will take protective measures in accordance with our requirements, please contact them directly to obtain information about their privacy rights Details of the policy. If you find that these third-party-created web pages or third-party-developed applications are at risk, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests. It is recommended that you carefully review the privacy statements of such third-party websites or service providers to understand how they handle your personal information so that you can make an informed decision.
1. Scope of application
This policy applies to all of our services.
1. Please note that this policy does not apply to services provided by other companies or individuals.
2. Your use of these third-party services is subject to their privacy policies (not this policy), and you need to read their policies carefully.
3. For sensitive information, such as mobile phone number, location, microphone, etc., we will only collect it after you expressly authorize it.
2. How we collect and use your personal information
When you use our products/services, the personal information we need/may need to collect and use includes the following two types:
1. In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally;
2. In order to provide you with additional functions of our products and/or services, you may choose to individually agree or disagree with the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, and will not affect your use of our basic functions.
We would like to remind you that we are committed to creating a variety of products and services to meet your needs. Because we provide you with a wide variety of products and services, and the specific products/services that different users choose to use are different, the basic/additional functions and the types and ranges of personal information collected and used will be different. Please refer to the specific information. The product/service function shall prevail.
The personal information referred to in this policy refers to all kinds of information recorded electronically or in other ways that can identify the personal identity of the natural person of the user alone or in combination with other information. Personal sensitive information referred to in this policy refers to personal information that, once leaked, illegally provided or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment, etc. Biometric information, bank account numbers, property information, whereabouts, and transaction information. Individual device information, log information, and other information or data that cannot be directly linked to a specific individual are not personal information or personal sensitive information. We will only collect and use your personal information for the following purposes:
(1) Circumstances where you must authorize us to collect and use your personal information
Our products and/or services include some core functions, which include the functions necessary to implement the products and ensure the security of transactions. We may collect and use the following information about you to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products or services we provide. These features include:
-Register and Login
To register/login to our service, you can choose from the following methods:
1) How to use your mobile phone number: You are required to provide us with your mobile phone number. At the same time, we will verify whether your identity is valid by sending SMS verification code.
2) Use one-key login method: When you choose to use one-key login to register/login, you need to authorize the mobile/telecom/unicom operator to send us your mobile phone number. We collect the above information to help you complete one-click login. If you do not agree to our collection of such information, we may not be able to realize one-click login because your mobile phone number cannot be recognized, but it will not affect your normal use of our other services. (In our section below, "Information on Third-Party SDKs" elaborates on "Used Third-Party SDKs")
We collect the above information from you to help you complete account registration, to meet the online real-name system requirements of relevant laws and regulations, and to protect the security of your account. If you only need to use basic services such as browsing, you do not need to register as our registered user and provide the above information.
- Logout function
If you no longer use our services, we also provide the cancellation of the registered account under the conditions stipulated in the service agreement and the relevant national laws and regulations. You can complete the account through the guidelines in "My-More-Account Cancellation" , or send an email to our mailbox, we will cancel within 15 working days. When your account is cancelled or deleted, all service materials and data under the services related to the account will be deleted or anonymized, unless otherwise provided by laws and regulations.
-Customer service
In order to feedback your questions, our customer service will use your mobile phone number, account information, order information, etc. To ensure the security of your account, our customer service will use your account information to verify your identity. When you need us to provide customer service related to your order information, we will query your order information. According to the service content you have requested, you may provide other information than the above information when communicating with our customer service staff to assist the customer service staff to complete the service you requested. You can contact customer service through the contact information published in this policy.
-Payment function
The paid version of the software requires a membership fee to use some vip functions. You can purchase membership services in our software. When purchasing, the system will generate an order, and you can complete the payment through a third-party payment institution supported by the system. The payment function itself does not collect your personal information, but we need your order number. , transaction amount, and other transaction information required by the payment institution you choose is shared with the payment institution you choose to confirm your payment instruction and complete the payment. (In our section below, "Information on Third-Party SDKs" elaborates on "Used Third-Party SDKs")
-GPS
In order to help you realize the guard function, our software will use your GPS\WIFI\network\base station and other location information, of course, you can also refuse, and it will not affect the use of your other functions.
-Microphone function
In order to help you realize the recording function, our software will use your microphone and other location information, of course, you can also refuse, and it will not affect the use of your other functions.
-Maintain the normal operation of basic functions
During your use of our services, in order to identify abnormal status of your account, understand product suitability, provide you with basic services such as browsing and use, maintain the normal operation of basic functions, and collect bug statistics, we may automatically collect and store information about your use services and how they are used and associated with this information, including:
(1) Log information: When you use our services, we may automatically collect your detailed usage of our services and save them as relevant network logs. The log information includes your login account, IP address, browser type, telecom operator, network environment, language used, date and time of access, and web browsing records you visit, crash records, duration of stay, and refresh records.
(2) Device information: When the app starts, logs in, registers or uses the app, we may receive and record the relevant information of the device you use (including IMEI, MAC, imei android_id, UUID, Serial, SIM card IMSI identifier, device model, operating system and version, client version, device resolution, package name, device settings, process and software list, unique device identifier, software and hardware feature information ), information about the location of the device (including IP address, GPS location, and WLAN access point, Bluetooth, and base station sensor information that can provide the relevant information).
At the same time, in order to collect the above basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our basic services and basic functions. If you refuse to provide the above permissions, you may not be able to use it. Our products and services.
Please note that individual device information and log information are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use, unless authorized by you Or unless otherwise provided by laws and regulations, we will anonymize and de-identify such personal information. During the combined use, this information will be treated and protected as your personal information in accordance with this Privacy Policy. (In our section below, "Information on Third-Party SDKs" elaborates on "Used Third-Party SDKs")
(2) Other rules for the collection and use of personal information
1. If the information you provide contains personal information of other users, you must ensure that you have obtained legal authorization before providing such personal information.
2. If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will obtain your prior consent.
3. In order to ensure the security of the service and help us better understand the operation of our application, we may record relevant information, such as the frequency of your use of the application, crash data, overall usage, performance data and the source of the application . We do not merge the information we store in our analytics software with any personally identifiable information you provide in the app.
4. If we use your personal information beyond the purpose authorized by you and the scope of direct or reasonable connection, we will inform you again and obtain your express consent before using your personal information.
5. When you open our app and run it minimized (background state), and you are still running our app at this time, we will collect your unique device identifier so that you can continue to run our app when you maximize it Provide you with a stable AutoNavi map service (see details in the following chapters "Information about third-party SDKs")
6. You should be fully aware that in the following situations, we do not need your authorization and consent to collect and use personal information:
1. Related to national security and national defense security;
2. Those related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments;
4. In order to protect the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
5. The personal information involved is disclosed to the public by the subject or guardian of the personal information;
6. Your personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign and perform the contract according to your request;
8. Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and disposing of faults in the products and/or services;
9. Necessary for legitimate news reporting;
10. When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing the results of academic research or description to the outside world, the personal information contained in the results is de-identified;
11. Other circumstances stipulated by laws and regulations.
(3) Circumstances in which we obtain your personal information from a third party
1. We may obtain the account information (avatar, nickname) that you authorize to share from a third party, and bind your third-party account to your our account after you agree to this Privacy Policy, so that you can directly access the account information through the third-party account Log in and use our products and/or services. After confirming the legitimacy of the source of personal information in accordance with the agreement with the third party, we will use your personal information under the premise of complying with relevant laws and regulations (for details, please refer to "Third-party SDK's Related Information").
2. [Third-party information] In order to jointly provide you with products/services or improve the quality of products and services or for reasonable needs such as considering the safety of products and services, we will follow laws and regulations or based on your authorization. Receive your personal information and other information from companies, alliance members, partners and other trusted third-party suppliers, service providers and agents, and you understand and agree that we do not need to collect and provide such third parties. Take legal responsibility (for details, see "Information about third-party SDKs" in the following section).
3. Rules for the use of your personal information
1. We will use the personal information collected for the realization of the functions of our products and/or services in accordance with the provisions of this Privacy Policy.
2. After collecting your personal information, we will de-identify the information through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and on the premise of not disclosing your personal information, we have the right to analyze the user database and make commercial use.
3. Please understand and agree that for all personal information you provide when using our products and/or services, unless you delete it or refuse us to collect it through the system settings, it will be deemed that when you use our products and / or continue to authorize our use during the service. When you cancel your account, we will stop using and delete your personal information.
4. We will collect statistics on the usage of our products and/or services, and may share these statistical information with the public or third parties to show the overall usage trends of our products and/or services. However, these statistics do not contain any identifying information about you.
5. When we display your personal information, we will desensitize your information by means of content replacement and anonymization to protect your information security.
6. When we want to use your personal information for other purposes not specified in this Privacy Policy, or use the personal information collected for a specific purpose for other purposes, we will seek your express consent in advance. Please understand that the products and/or services we provide to you will be constantly updated and changed. If you choose to use other products and/or services not listed in this Privacy Policy, we will provide you with a detailed description of the purpose, method and scope of information collection before collecting your personal information through agreements, page prompts, etc. your consent. If you do not agree to provide the aforementioned information, you may not be able to use the product and/or service, but it will not affect your use of existing products and/or services.
3. How do we share, transfer and publicly disclose your personal information
(1) Sharing
1. We will not share your personal information with any company, organization or individual other than us, except in the following cases:
(1) Obtain your express consent or authorization in advance;
(2) We may share your personal information in accordance with the provisions of laws and regulations, the necessity of litigation and dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law, and the performance of other legal obligations;
(3) To the extent permitted by laws and regulations, it is necessary to protect us, our affiliates or partners, you or other our users or the public interest, property or safety from damage;
(4) Only by sharing your personal information can we realize the core functions of our products and/or services or provide the services you need;
(5) To handle disputes or disputes between you and others according to your needs;
(6) Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
(7) Use based on academic research;
(8) Use based on social and public interests that comply with laws and regulations.
2. We may share your personal information with our affiliates. However, we will only share necessary personal information and are bound by the purposes stated in this Privacy Policy. If our affiliates want to change the purpose of processing personal information, they will seek your authorization again.
3. You fully understand and agree that we may share your information with partners or other third parties to ensure the smooth completion of the services provided to you. However, we will only share your information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services. We will agree on strict data protection measures with third parties such as partners and make them process personal information in accordance with this policy and any other relevant confidentiality and security measures. These third parties are not authorized to use the shared personal information for any other purpose. (We will elaborate on "Used third-party SDKs" in the subsequent chapter "Relevant information about third-party SDKs")
Currently, our partners include the following types: Providers of goods or technical services. We may share your personal information with vendors that support our features. These supports include providing us with infrastructure technical services, payment services, login services, customer service, etc. The purpose of sharing this information is to realize the core functions of our products and/or services. For example, we must share your mobile phone number with the operator to obtain the mobile phone verification code; when the service you place an order is provided by us, we need to Share the order information in your order with a third-party payment institution, and provide services after confirming that the payment is completed.
(2) Transfer
We will not transfer your personal information to any companies, organizations and individuals, except in the following cases:
1. Obtain your express consent or authorization in advance;
2. Provided in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
3. Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
4. When it comes to mergers, acquisitions, asset transfers or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this Privacy Policy, otherwise, we will require The company or organization seeks your authorization again.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances and on the premise of taking industry-standard security protection measures:
1. According to your needs, disclose the personal information you designate in the disclosure method that you expressly agree to;
2. When it is necessary to provide your personal information according to the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information according to the required type and disclosure method of personal information. Under the premise of compliance with laws and regulations, when we receive the above-mentioned request for information disclosure, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We strongly believe in being as transparent as possible about the information we are asked to provide, to the extent permitted by law. All requests are carefully reviewed to ensure they have a legitimate basis and are limited to data law enforcement has a legitimate right to obtain for specific investigative purposes. Under the premise of laws and regulations, the files we disclose are under the protection of encryption keys.
4. Information about third-party SDKs
In order to ensure the realization of our related functions and the safe and stable operation of our applications, we will access software development kits (SDKs) provided by third parties to achieve this purpose. We will carry out strict security monitoring on the SDK that partners obtain personal information to protect your information security. At present, the third-party service providers we access include the following types:
| Third party SDK name | Third party company name | Description of usage scenarios | Types of personal information shared |
|---|---|---|---|
| STRAXALLIANCE | STRAXALLIANCE Technology Co., LTD | Used for user data storage, basic functions, etc. | Application package name, application name, application version number, IP, device brand, device model, network type, operating system, resolution, UUID, IDFA, feedback (content, pictures) |
| Alibaba Cloud-OSS | Alibaba Cloud Computing Co. Ltd. | Used for image and file storage | Device information (IP), photos, files |
| View Privacy
Policy>>> https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud201802111644_32057.html |
|||
| Chuanshanjia-CSJ | Beijing Ocean Engine Co., Ltd | Advertising cooperation, advertising attribution, anti-fraud | Ad cooperation(Device brand, model, software system version, resolution, network signal strength, device language, sensor information and other basic information, IP address, Wireless SSID name, WiFi router MAC address, device MAC address, device identifier (Such as IDFA)) Ad Information(interactive data such as display, click and conversion of ads) Performance Data(crash data, performance data, etc.) Other Information(carrier information and device time zone.) |
| View Privacy
Policy>>> https://www.csjplatform.com/en/privacy |
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| Chuanshanjia-GroMore | Beijing Ocean Engine Co., Ltd | Advertising cooperation, advertising attribution, anti-fraud | Device information: Basic information such as device brand, model, operating system version information, device identifier (such as IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID, IDFV, IDFA, specific fields vary due to different software and hardware versions) Application information: developer application name, application package name, version number and other information Other information: operator information, device time zone, device geographical location, network device hardware address (MAC address), IP address, WLAN access point (such as SSID, BSSID), Bluetooth (Bluetooth), base station, software version number, network connection Input method, type, status, network quality data, operation, usage, and service logs. |
| View Privacy
Policy>>> https://www.csjplatform.com/supportcenter/5879 |
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| Volcengine | Beijing Volcano Engine Technology Co., Ltd. | Provide end-user risk identification services | Mobile phone number, IP |
| View Privacy
Policy>>> https://www.volcengine.com/docs/6256/64902 |
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| Pangle | Bytedance Pte. Ltd. | Advertising cooperation, advertising attribution, anti-fraud | Identifiers - User ID,Identifiers - Device ID,Usage Data - Advertising Data,Diagnostics-Crash Data,Diagnostics-Performance Data,Coarse Location,Other Data |
| View Privacy
Policy>>> https://www.pangleglobal.com/integration/app-privacy-details |
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5. Permissions that may need to be enabled
In order to ensure the normal provision of corresponding services to you, in the process of using the product, you may need to enable the following (part of) permissions (in accordance with the principle of least sufficiency and the principle of step authorization, the request for relevant permissions is only available when you use a specific service) It will be asked to you. Denying some permissions will not affect the normal use of other functions that have nothing to do with the permissions)
You can check the status of the above permissions item by item in "This software - Settings - Privacy - System permissions" in the "Settings" of your device, and you can decide whether to open or close these permissions at any time.
Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, it means that you cancel the authorization, and we will no longer continue to collect based on the corresponding permission. and the use of related personal information, it cannot continue to provide you with the services corresponding to this permission. Your decision to close the permission will not affect the previous collection and use of information based on your authorization.
-Location permission (please choose always allow): After you agree to enable the device location service, we will continue to collect your geographic location information through GPS or WiFi, etc., which will be used to record your location information. You can stop our collection of your geographic location information by turning off the mobile location service, but it will not affect your use of other services.
-Storage permission: Use file storage permission to save information locally. If you do not enable this permission, you will not be able to use functions related to memory card reading or caching, but it will not affect your use of other services.
-Device information: It is used to provide different functions and experiences according to different devices and system versions, to obtain product usage and bug information, and to help us continuously improve product functions and experiences. In order to ensure that you can use our services normally, we will collect your device model, operating system, unique device identifier, login IP address, version number, access network method, type and status. This information is necessary to provide services. Basic information collected.
-Camera permission: This function enables you to enable the camera function when providing feedback, upload pictures to send feedback, if you do not enable this permission, you will not be able to use the camera-related functions, but it will not affect your use of other services.
- Display on other applications: It is convenient for users to share this product through third-party software (such as WeChat).
-System settings: Because the application needs to use the Jiguang SDK for one-key authentication, it needs to modify the "Data Traffic Service". After this service is enabled, one-key login authentication can be performed, so the right to modify the system settings is required.
-Network permission: When the user opens the app, check whether the user can use the network normally, and whether it is wifi status or using data traffic.
-Switch WLAN permission: used to turn on or off wifi, allow applications to turn on or off WLAN, if you do not enable this permission, you will not be able to use wifi-related functions, but it will not affect your use of other services.
-App installation list permission: Users need to obtain the user software installation list (such as WeChat, Alipay) permission to apply WeChat, or Alipay payment, payment and WeChat login authorization. If you do not enable this permission, you will not be able to use and apply WeChat, Or Alipay related functions, but will not affect your use of other services.
You can choose whether to authorize or not. If you do not allow the relevant authorization, we will not obtain your relevant information, but you may not be able to enjoy the permission-related services provided by this software. After obtaining your authorization, we will use the relevant information reasonably and properly for the services of this software.
6. How we store and protect your information
(1) Technologies and measures to protect information security
1. We have used industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of the data. We will take all reasonably practicable steps to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent malicious attacks on data; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will conduct security and privacy Protection training courses to enhance employees' awareness of the importance of protecting personal information.
2. We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless it is necessary to extend the retention period or as permitted or required by laws and regulations. If you cancel our account or we terminate services or operations, we will delete or anonymize your personal information in accordance with regulations.
3. The Internet is not an absolutely safe environment. We strongly recommend that you do not use non-our communication methods to send personal information when using our services.
4. We will use various security technologies, procedures and systems to prevent the loss, improper use, unauthorized viewing or disclosure of users' personal information. However, you fully understand and agree that: due to technical limitations and various malicious means that may exist, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security.
5. In the event of an unfortunate personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take, and the measures you can take to prevent and reduce risks on your own. Recommendations, remedies for you, etc. We will inform you of the relevant circumstances of the incident by letter, telephone notification, etc. When it is difficult to inform the subject of personal information one by one, we will publish an announcement in a reasonable and effective way. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities. If you find that your personal information is leaked, please contact us immediately through the contact information agreed in this statement, so that we can take corresponding measures in a timely manner.
6. If we stop the operation, we will stop the collection of your personal information in a timely manner, and notify you of the notice of stopping operation in the form of one by one delivery or announcement, and destroy or anonymize the personal information we hold.
(2) Storage of personal information
1. Where the information is stored
We will store user personal information collected in China in China in accordance with laws and regulations. If your personal information storage location is transferred from inside China to outside China, we will strictly follow the law.
2. Duration of information storage
Generally speaking, we only retain your personal information for the time necessary to achieve the purpose and within the storage period stipulated by laws and administrative regulations, such as: mobile phone number: whether you register with a mobile phone number or have an existing WeChat account for auxiliary registration , if you need to use this app service, we need to keep your mobile phone number (including initial registered mobile phone number, bound mobile phone number, etc.) to ensure your normal use of this service. When you cancel this account, we will delete the corresponding information in accordance with the law.
3. During your use of our products and services, your personal information will be stored within the period to achieve the purpose stated in this policy, and will be determined in combination with the mandatory retention requirements by law. After the storage period has expired, we will delete your personal information or anonymize it as required by applicable law.
4. Please note that when you successfully cancel our account, we will delete or anonymize your personal information. After we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately due to applicable legal and security technical restrictions, we will store your personal information securely and restrict any further processing of it, Until the backup can be deleted or anonymized.
7. Your rights
We attach great importance to your concerns about personal information, and do our best to protect your rights to access, correct, delete, and withdraw consent to your personal information, so that you have adequate capabilities to protect your privacy and security. Your rights include:
1. Access and Correct Your Personal Information
-Your account information: You can view your account information at [My].
-Your location information: You can turn off location permissions or log out of your account, or contact us to delete location information.
- Your user type: You can view your account type in [My], which is divided into ordinary users/trial members/member users.
- For other personal information you need to access or correct during the use of our products and/or services, please feel free to contact us. We will respond to your request in the manner and period set out in this Privacy Policy.
- Personal information that you cannot access and correct: In addition to the information listed above, we cannot provide you with access and correction services for some of your personal information. This information is mainly collected to improve your user experience and ensure transaction security. Your device information, personal information generated when you use extended functions. We will use the above information within the scope of your authorization, and you cannot access and correct it, but you can contact us to delete or anonymize it.
2. Delete your personal information
You may request us to delete personal information in the following circumstances:
- If our handling of personal information violates laws and regulations;
- If we collect and use your personal information without your consent;
- if our processing of personal information violates our agreement with you;
- If you no longer use our products or services, or you log out of your account;
- if we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise required by laws and regulations, or these entities obtain your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but will delete the information when the backup is updated.
3. Change the scope of your authorization and consent or withdraw your authorization
You can revoke your consent to the authorization by:
-Partial authorization You can change the scope of your authorization to continue to collect personal information or withdraw your authorization by deleting information, turning off device functions, setting in the software, etc.
-You can also withdraw all authorization for us to continue to collect your personal information by canceling your account.
- You may also contact us to withdraw our full authorization to continue collecting your personal information.
Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, nor will we process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.
4. Cancellation of account
1) You can contact the official customer service in [My-Settings-Account Logout] or through our contact information. We will delete or anonymize your personal information within a specified period, unless otherwise provided by laws and regulations.
2) If we terminate the service or operation, we will notify you in advance according to the requirements of laws and regulations, and delete or anonymize your personal information after the termination of the service or operation.
5. Obtaining a copy of personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information we have collected. Contact us under the premise of compliance with relevant laws and regulations and technical feasibility, and we will provide you with a copy of your personal information within the relevant time in accordance with laws and regulations.
6. Responding to your above request
For the above requests made to us by you or your possible guardians, close relatives and other authorized subjects, as well as your relevant personal information rights stipulated by the laws of the People's Republic of China and other applicable laws, you can contact us to file a complaint, and we will Respond within 15 days. In order to ensure the security of your account and the security of your personal information, when you make the above request to us, we may first verify your identity (such as adding account verification, requiring you to provide a written request or other reasonable means) before processing you request.
For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed a reasonable limit, we will charge a fee at our discretion. For information that is not directly related to your identity, repeated applications without reasonable reasons, or requires excessive technical means (such as the need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or is impractical Actual requests, we may refuse.
In the following cases, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
1. Those directly related to national security and national defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial and execution of judgments;
4. There is sufficient evidence to show that you have subjective malice or abuse your rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving commercial secrets.
8. Use of Cookies
1. You understand and agree that, in order to provide you with an easier access experience, when you visit our platform or use our services, we may use various technologies to collect and store relevant information, including using small data files to identify you, In order to understand your usage habits, help you save the steps of repeatedly entering registration information, or help determine the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated application (collectively, "Cookies"). Please understand that some of our services can only be achieved through the use of cookies. If your browser or browser add-on services allow, you can modify the acceptance level of cookies or reject cookies from this software. The "Help" section in the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to turn off cookies entirely. Additionally, you can disable or delete Flash cookies and similar data used by browser add-ons by changing the browser add-on's settings, or by visiting the provider's web pages. However, in some cases, this action may affect your safe access to the software and the use of the services provided by the software.
2. If you use the services provided by a third party instead of this software through this software, in order to try our best to ensure the security of your account and enable you to obtain a safer access experience, we may A dedicated network protocol and proxy technology (hereinafter referred to as "Proxy technology") will be used. Using Proxy technology can help you identify high-risk sites known to us, reduce the risk of phishing and account disclosure, and at the same time help protect the common interests of you and third parties, preventing criminals from tampering with you and the ones you wish to visit The normal service content between third parties, including: insecure routers, injections caused by illegal base stations, and illegal content tampering. During this process, we may also obtain and save your device's IP address, hardware ID, and the location of the pages you visit.
3. We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your mobile device (path: settings - clear cache), but if you do, you may need to personally change user settings each time you use our services and products. You can also choose not to be tracked by deleting cookies and restoring (clearing) the settings (content and data) of your mobile terminal.
9. Protection of minors
Our products, websites and services are primarily aimed at adults. If you are a minor under the age of 18, before using our products and/or services, you should read this policy accompanied by your guardian, and you should ensure that you have obtained the consent of your guardian to use our services and submit to We provide your information. If your guardian does not agree to your use of our services or to provide us with information in accordance with this policy, please stop using our services immediately and notify us in a timely manner.
1. We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian in advance before using our products and/or services. We protect the personal information of minors in accordance with relevant national laws and regulations.
2. We will not actively collect personal information from minors directly. For the collection of personal information of minors with the consent of the guardian, we will only use, share, transfer or disclose this information when permitted by law, consent of the guardian or necessary for the protection of minors.
3. If it is proved that minors have registered and used our products and/or services without the consent of their guardians, we will negotiate with relevant guardians and try to delete relevant personal information as soon as possible.
4. We further take the following measures to protect the personal information of children under the age of 14 that may be involved:
1) For the collected personal information of children, in addition to complying with the provisions of this Privacy Policy regarding users' personal information, we will also adhere to the principles of justifiable necessity, informed consent, clear purpose, safety and legal use, and strictly follow the "Children's Personal Information". According to the requirements of laws and regulations such as Cyber Protection Regulations, we will store, use, and disclose, and will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information.
2) When you, as a guardian, choose to use our related services for the supervised children, we may need to collect the personal information of the supervised children from you to perform the necessary services for you. If it is necessary to collect children's personal information from you in specific services, we will obtain your authorization and consent in advance and inform you of the purpose and use of the collection. If you do not provide the aforementioned information, you will not be able to enjoy the relevant services provided by us. In addition, you may take the initiative to provide us with children's personal information when you share product-related information using the posting, evaluation, and question-and-answer functions. Please clearly understand and choose carefully. As a guardian, you should properly perform your guardianship duties and protect the security of children's personal information. If the child himself needs to register or use our products and/or services, you should guide and supervise them properly.
3) Children or their guardians have the right to access and correct children's personal information at any time, and can also make corrections and deletion requests to us. If you have any comments, suggestions or complaints or reports on matters related to children's personal information, please contact us. We are always here to help you.
10. How to update this policy
(1) Check
1. You can view this Privacy Policy on the registration login page, or after logging in to your account, on the [Me]-[More Settings]-[Privacy Policy] page.
2. Please understand that in order to meet operational needs, we may develop different versions according to the mobile phone model, system version, mobile client and other factors you are using. Therefore, when you use a specific version, the functions of this software may be different from those of this software. The description of the privacy policy is different, but it will not affect the purpose, method and scope of data processing. The specific available functions are subject to your actual use.
(2) Updates and notices
1. In order to provide you with better services and with the development of our business, this Privacy Policy will also be updated accordingly. However, we will not reduce your rights under this Privacy Policy without your express consent. We will issue an updated version on our website and our software and remind you of relevant content updates through website announcements or other appropriate means before it takes effect. Please also visit us to keep abreast of the latest privacy policy.
2. For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy by means of, but not limited to, emails, text messages or special reminders on the browsing page).
Material changes referred to in this Privacy Policy include, but are not limited to:
(1) Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
(2) Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers and acquisitions, etc.;
(3) The main objects of personal information sharing, transfer or public disclosure have changed;
(4) Significant changes in your rights to participate in the processing of personal information and the manner in which it is exercised;
(5) When there are changes to the responsible department, contact information and complaint channels that we are responsible for handling personal information security;
(6) When the personal information security impact assessment report indicates that there is a high risk.
11. Contact us
If you have any questions, comments or suggestions about this Privacy Policy or your personal information, please contact us through [starxalliance@163.com], under normal circumstances, we will verify your user identity within 15 working days reply within. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit in the court with jurisdiction where the defendant is domiciled.